Customer service: Difference between revisions
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imported>Joseph Krol (Created page with "'''Customer service''' is the department of an organization that responds to inquiries or complaints from customers.<ref>[http://www.answers.com/topic/customer-service Answers.co...") |
imported>David Finn No edit summary |
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'''Customer service''' is the department of an organization that responds to inquiries or complaints from customers.<ref>[http://www.answers.com/topic/customer-service Answers.com]</ref> It is integral to a good business as good customer service will ensure that the customer returns to the business, whereas bad customer service almost makes it certain that the customer will not return, regardless of the other merits of the organization. | '''Customer service''' is the department of an organization that responds to inquiries or complaints from customers.<ref>[http://www.answers.com/topic/customer-service Answers.com]</ref> It is integral to a good business as good customer service will ensure that the customer returns to the business, whereas bad customer service almost makes it certain that the customer will not return, regardless of the other merits of the organization. | ||
==References== | ==References== | ||
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Revision as of 08:52, 19 November 2011
Customer service is the department of an organization that responds to inquiries or complaints from customers.[1] It is integral to a good business as good customer service will ensure that the customer returns to the business, whereas bad customer service almost makes it certain that the customer will not return, regardless of the other merits of the organization.